Reviews on Zillow
Erica Auen
HomeSmart Realty West
Real Estate Professional
13 reviews on Zillow
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2022-09-09 | sandiegobeachfamily
Listed and sold a home
Erica helped us with our sale. We sold during a transition when the market was going from seller to buyer and we still got what we were hoping for. From our initial conversations through the end of escrow, Erica was always available and enthusiastic to help. Our marketing was incredible and she was able to get us an all cash offer with buyers who were super easy to work with. I would recommend her highly and use her again for certain if we sell or buy again.
2022-06-10 | patty fairlie5
Listed and sold a home
Erica Auen is the ultimate Realtor.She is very professional, detail oriented, friendly yet respectful. We worked together for almost a year trying to find the best best property for my needs. However, I needed to know if it was worth the selling my property investment property first.Erica is very patient, motivated and always positive.She helped me navigate removal of tenants, 1031 Exchange, searching all around Coastal North County for a property all with a smile.Have to say for a variety of reasons including crazy market conditions I was a high maintenance client. I can’t say enough about how comfortable I felt with her taking care of every detail on both selling /buying.She went beyond my expectations.
2020-06-23 | kcrsliffe
Listed and sold a home
Working with Erica Auen was the best decision we ever made!!! Not only were we selling our home but we had to move across the country during the process. It was very comforting to know that we had an experienced and trustworthy realtor who was willing to go above and beyond for us. We highly recommend Erica!!
2019-11-09 | renafaye2
Helped me buy home
I had not purchased a property in quite a while so it was like learning all over again. Erica helped me along every step of the way and knew exactly what needed to be asked for, especially the selling price and the offer.This purchase had a 21 day escrow so it was imperative that everything went smoothly and it did. And, Erica responded very quickly to questions that I had. I highly recommend Erica Auen for any real estate needs.
2019-10-21 | brendenrsheehan
Listed and sold a home
My experience with Erica was flawless and I couldn’t have asked for a better agent. I was very impressed by her eye for style and creativity with high-quality photography; she assisted with some decorating for the listing and showings that really made a difference. Throughout the entire process of selling my home, I felt confident and trusted she always had my best interest in mind as she was always thinking about how to get the best deal and provide the best service possible tailored for my specific needs. I also liked that she has a strong network in the industry which reinforced my confidence even more. And she was especially attentive and easy to get a hold of which I appreciated greatly. I plan on living in San Diego indefinitely and would hope to continue having Erica as my agent for every real estate transaction going forward. Anyone is in good hands with her!
2019-03-05 | user1843702
Helped me buy and sell homes
Erica was a tremendous asset to us when we relocated our family to Carlsbad from Northern California. We met her while we were investigating the area, and she dove in even though our time frame was far out. She helped when we decided to rent first to learn about the community. Erica was awesome during the home research process, her style was not pushy, simple down to earth and easily accessible. We toured homes that were not yet listed, and the home we purchased was one that never even hit the market. We can't say enough good things about her skills and professionalism. We highly recommend her services.
2019-01-01 | steinmetz adam
Helped me buy home
Erica is the ideal partner for a real estate transaction. Erica is knowledgeable, responsive, and driven.Being new to San Diego, Erica dedicated several weekends to introduce u to neighborhoods, educate us on schools, parks, amenities, and commutes. Erica was always patient in the process, never pushed (budget, timing, or otherwise), and provided honest feedback throughout the process. I was most impressed with Erica's professionalism during our buying process. We dealt with many difficult issues in our negotiations, inspections, and even post close issues. Erica always supported us, provided sound advice, and was quick to team with the selling agent to find an acceptable resolution to the issues. I highly recommend Erica!
2018-12-07 | cwnason65
Helped me buy home
Erica is a real pleasure in every way. She is super organized and efficient and takes the time to answer any questions or concerns. She's very knowledgeable about a great many things, and if she doesn't know, she will find out ASAP!! she is so sweet to deal with, unless you're on the wrong side of negotiation, then she's tough and unrelenting.... We loved working with Erica and she found us the perfect house, negotiated the best price and followed through even after the sale to make sure everything is perfect.... THANK YOU ERICA!!!
2018-09-11 | pamela denoon bus
Listed and sold a home
Erica was always on top of everything, so I never felt like I had to worry that anything was going to slip through the cracks. She was extremely competent, proactive and professional. She would be emailing documents out at midnight and again the next morning at 6 am. This is only the 3rd or 4th review I've ever put online for any business, as I don't spend the time doing that unless they're outstanding.
2016-06-12 | joshuaramirez13
Helped me buy home
We received a 60-day notice from our current landlord as they ran into financial complications and were forced to move back in. We are a four-person family with chickens, goats, dogs, and a fish and knew this moving venture would be quite challenging. Ultimately, we were under the gun with a time line and successfully located a home with time to spare! Unbelievable feat and Osiris Real Estate played a pivotal role in helping develop a solution. Erica was extremely proficient with her responsiveness to all relevant parties, and served as an expediter when filing documents...which was complimented by her thorough communication. She used various channels of communication to get the job done (Cell/Email/Social Media/Face-to-face)...something essential in today's digitally driven world. All in all, we are very thankful to Osiris Real Estate and are happy campers looking forward to a new chapter in our lives. In retrospect, the nightmarish 60-day notice turned out to be a blessing in disguise! :)
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